Activity Summary Definitions¶
The ActivitySummaryDefinition
enum defines the metric 'topics'. They are global to the application and could apply to different entities.
Definitions¶
InboundPaymentAttemptedSinceActive
-
Inbound payment attempt to a customer. Record is soft-deleted when the customer reactivates.
InboundPaymentAttempted
-
Inbound payment attempt to a customer.
OutboundPaymentAttemptedSinceActive
-
Outbound payment attempt by a customer. Record is soft-deleted when the customer reactivates.
OutboundPaymentAttempted
-
Outbound payment attempt by a customer.
InboundPaymentRequestAttempted
-
Inbound payment request attempt to a customer.
OutboundPaymentRequestAttempted
-
Outbound payment request attempt by a customer.
CustomerActivated
-
Customer is newly activated or reactivated from an inactive status.
InactiveCustomerDeactivationIntent
-
Customer is without payment or registration activity for 18 months and is flagged for deactivation.
InactiveCustomerAlertSent
-
The 16 month idle customer alert is sent.
Use cases¶
Inbound limits¶
The InboundPaymentAttemptedSinceActive
for a customer is mapped to graduated rule DaysSinceFirstPaymentReceived
.
Deactivate tokens due to inactivity¶
Endpoint /customers/inactivity
calculates MaxOccurredAt
= MAX(MaxOccurredAt)
of associated activities:
- CustomerActivated
- InboundPaymentAttempted
- OutboundPaymentAttempted