Skip to content

Activity Summary Definitions

The ActivitySummaryDefinition enum defines the metric 'topics'. They are global to the application and could apply to different entities.

Definitions

InboundPaymentAttemptedSinceActive

Inbound payment attempt to a customer. Record is soft-deleted when the customer reactivates.

InboundPaymentAttempted

Inbound payment attempt to a customer.

OutboundPaymentAttemptedSinceActive

Outbound payment attempt by a customer. Record is soft-deleted when the customer reactivates.

OutboundPaymentAttempted

Outbound payment attempt by a customer.

InboundPaymentRequestAttempted

Inbound payment request attempt to a customer.

OutboundPaymentRequestAttempted

Outbound payment request attempt by a customer.

CustomerActivated

Customer is newly activated or reactivated from an inactive status.

InactiveCustomerDeactivationIntent

Customer is without payment or registration activity for 18 months and is flagged for deactivation.

InactiveCustomerAlertSent

The 16 month idle customer alert is sent.

Use cases

Inbound limits

The InboundPaymentAttemptedSinceActive for a customer is mapped to graduated rule DaysSinceFirstPaymentReceived.

Deactivate tokens due to inactivity

Endpoint /customers/inactivity calculates MaxOccurredAt = MAX(MaxOccurredAt) of associated activities:

  • CustomerActivated
  • InboundPaymentAttempted
  • OutboundPaymentAttempted